• Perform daily health checks, monitor alerts, and execute routine backup jobs across diverse client environments.
• Handle, triage, and resolve Level 1/2 incidents and service requests related to failed backups, working within defined Service Level Agreements (SLAs).
• Learn and apply fundamental troubleshooting techniques for Windows Server, networking (DNS, DHCP), and virtualization layers (VMware).
• Log all activities accurately and assist in keeping Standard Operating Procedures (SOPs) up-to-date.
• Work designated shifts, participate in knowledge-sharing sessions, and learn directly from senior engineers.
Profil recherché
• 1+ years of practical experience in IT operations, specifically focused on backup or disaster recovery operations.
• Basic proficiency with Microsoft Windows Server OS and foundational knowledge of core networking concepts (TCP/IP).
• Familiarity with incident/request management systems (e.g., ITIL) and basic exposure to storage and VMware vSphere concepts.
Ready to elevate your career? Apply now!
Please submit your CV and a brief cover letter detailing your relevant Service Desk experience and English proficiency
Note: Our team will only reach out to you if your application is selected for further consideration.
Compétences
Networking
Operations
Visa et relocalisation
?L'annonce ne parle pas de visa. Vérifiez l'annonce d'origine ou demandez à l'entreprise.
?L'annonce ne mentionne pas de relocalisation.
Description du poste
About Our Client
Are you a technical enthusiast with a knack for detail who wants to launch a career in enterprise-level infrastructure and data protection?
Engio is partnering with a global client to find a dedicated Backup Operations Engineer to join their 24/7 service team. This is a crucial entry-point role where you will learn the fundamentals of mission-critical data security and recovery.
Responsibilities
• Perform daily health checks, monitor alerts, and execute routine backup jobs across diverse client environments.
• Handle, triage, and resolve Level 1/2 incidents and service requests related to failed backups, working within defined Service Level Agreements (SLAs).
• Learn and apply fundamental troubleshooting techniques for Windows Server, networking (DNS, DHCP), and virtualization layers (VMware).
• Log all activities accurately and assist in keeping Standard Operating Procedures (SOPs) up-to-date.
• Work designated shifts, participate in knowledge-sharing sessions, and learn directly from senior engineers.
Requirements
• 1+ years of practical experience in IT operations, specifically focused on backup or disaster recovery operations.
• Basic proficiency with Microsoft Windows Server OS and foundational knowledge of core networking concepts (TCP/IP).
• Familiarity with incident/request management systems (e.g., ITIL) and basic exposure to storage and VMware vSphere concepts.
Ready to elevate your career? Apply now!
Please submit your CV and a brief cover letter detailing your relevant Service Desk experience and English proficiency
Note: Our team will only reach out to you if your application is selected for further consideration.
Originally posted on Himalayas
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