Bilingual Personal Injury Case Manager - Virtual Assistant - ID48952353966 OR

• Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment. • Retrieve and organize medical records and documentation. • Open and manage insurance claims. • Coordinate medical treatment and appointments for personal injury clients. • Open and manage medical liens with healthcare providers. • Follow up with medical providers regarding treatment, records, bills, and documentation. • Handle and coordinate property damage claims. • Communicate with clients regarding treatment, appointments, claims, and case-related updates. • Communicate with insurance companies, medical providers, and other parties as needed. • Maintain accurate and up-to-date case documentation and records. • Track case progress, outstanding items, and required follow-ups. • Ensure timely follow-up on medical treatment, records, liens, and property damage matters. • Work independently and take ownership of assigned cases and tasks.

• Experience using Filevine. • Previous experience managing California personal injury cases. • Experience coordinating treatment and medical providers for PI clients. • Familiarity with medical lien processes and property damage claims. • Experience working remotely with a U.S.-based law firm.

Full-Time | 40 hours per week | Remote - Monday–Friday, 8:00 AM–5:00 PM PST The hourly rate will be determined based on the candidate’s experience, background, and level of expertise.

Position Overview We are seeking an experienced Personal Injury Case Manager to support a California-based law firm. This is a hands-on case management role, not a general administrative assistant position. The ideal candidate will have at least 2 years of direct Case Manager experience supporting a California personal injury law firm and be comfortable managing cases from the medical and insurance coordination side through ongoing treatment. The candidate should be highly organized, proactive, detail-oriented, and experienced in communicating with clients, medical providers, insurance companies, and other parties involved in personal injury claims. Key Responsibilities • Manage personal injury cases and coordinate case-related activities from intake through ongoing treatment. • Retrieve and organize medical records and documentation. • Open and manage insurance claims. • Coordinate medical treatment and appointments for personal injury clients. • Open and manage medical liens with healthcare providers. • Follow up with medical providers regarding treatment, records, bills, and documentation. • Handle and coordinate property damage claims. • Communicate with clients regarding treatment, appointments, claims, and case-related updates. • Communicate with insurance companies, medical providers, and other parties as needed. • Maintain accurate and up-to-date case documentation and records. • Track case progress, outstanding items, and required follow-ups. • Ensure timely follow-up on medical treatment, records, liens, and property damage matters. • Work independently and take ownership of assigned cases and tasks. Ideal Candidate The ideal candidate is an experienced Personal Injury Case Manager, not an entry-level legal VA or general administrative assistant. They should already understand the day-to-day workflow of a PI case and be able to independently manage medical treatment coordination, records, claims, liens, and property damage while maintaining consistent communication with clients and providers. Client Tools / Systems • Case Management: Filevine preferred • Other tools: To be confirmed during the interview Top 3 Daily Tasks • Coordinate medical treatment and follow up with providers and clients. • Open and manage medical liens and related documentation. • Handle property damage and insurance claim matters while tracking case progress. Requirements Required Qualifications • Minimum 2 years of experience working specifically as a Personal Injury Case Manager. • Minimum 2 years supporting a California-based personal injury law firm in a similar Case Manager capacity. • Strong understanding of personal injury case management processes. • Hands-on experience with: • Medical records retrieval • Opening insurance claims • Medical treatment coordination • Medical liens • Property damage claims • Strong written and verbal English communication skills. • Highly organized with strong attention to detail. • Ability to manage multiple cases, deadlines, and follow-ups simultaneously. • Comfortable communicating directly with clients, medical providers, and insurance companies. • Bilingual English/Spanish preferred, but strong English-only candidates will also be considered. Preferred Qualifications • Experience using Filevine. • Previous experience managing California personal injury cases. • Experience coordinating treatment and medical providers for PI clients. • Familiarity with medical lien processes and property damage claims. • Experience working remotely with a U.S.-based law firm. Benefits Full-Time | 40 hours per week | Remote - Monday–Friday, 8:00 AM–5:00 PM PST The hourly rate will be determined based on the candidate’s experience, background, and level of expertise. Originally posted on Himalayas Case-Manager, Personal-Injury-Case-Manager, Legal-Case-Manager, Virtual-Assistant, Medical-Case-Manager, Bilingual-Personal-Injury-Case-Manager, Bilingual-Legal-Case-Manager, Remote-Personal-Injury-Paralegal, Legal