Conversational AI Consultant Developer
Madiff · Remote — United States
Télétravail
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Se connecterRésumé du poste
- Lieu
- Remote — United States
- Mode de travail
- Télétravail
- Type de contrat
- Temps plein
- Niveau d'expérience
- Intermédiaire
- Date de publication
- 13 oct. 2026
- Dernière vérification à la source
- 14 oct. 2026
- Source de l'offre
- via Himalayas
Missions
• Gather and analyse business requirements for Conversational AI initiatives
• Identify automation opportunities with business stakeholders and clients
• Design chatbot and voicebot conversation flows and user journeys
• Prepare conversation logic, prompts and process documentation
• Configure Conversational AI platforms includingKore.ai, Microsoft Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Support API integrations between Conversational AI platforms and enterprise systems
• Configure NLP models, intents, entities and dialogue management
• Support text to speech and voice automation capabilities
• Perform functional, NLP and end to end solution testing
• Identify issues, propose improvements and support successful implementation
• Work closely with Product Owners, Business Analysts, developers and client stakeholders
• Prepare solution documentation and implementation artefacts
Profil recherché
• Commercial experience delivering chatbot, voicebot or Conversational AI projects
• Practical experience with at least one major Conversational AI platform such asKore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Strong business requirements gathering and process analysis skills
• Experience designing conversation flows and automation logic
• Understanding of NLP concepts including intents, entities, training phrases and dialogue management
• Basic knowledge of APIs and system integrations
• Experience testing chatbot or automation solutions
• Strong communication and stakeholder management skills
• Fluent Polish and English
Avantages
• Fully remote work model
• Solid, competitive salary
• Work in a multinational environment on international projects
• Comprehensive healthcare
• Long-term B2B contract with a stable project pipeline
Compétences
- NLP
- LLMs
- Customer Service
- Communication
Visa et relocalisation
L'annonce ne parle pas de visa. Vérifiez l'annonce d'origine ou demandez à l'entreprise.
L'annonce ne mentionne pas de relocalisation.
Description du poste
This is a remote position.
We are looking for a Conversational AI Consultant Developer to support the design and implementation of chatbot and voicebot solutions that automate business processes. The role combines business analysis, conversation flow design, and hands-on configuration of Conversational AI platforms, working closely with business stakeholders and technical teams to deliver scalable AI-driven automation solutions.
Responsibilities
• Gather and analyse business requirements for Conversational AI initiatives
• Identify automation opportunities with business stakeholders and clients
• Design chatbot and voicebot conversation flows and user journeys
• Prepare conversation logic, prompts and process documentation
• Configure Conversational AI platforms includingKore.ai, Microsoft Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Support API integrations between Conversational AI platforms and enterprise systems
• Configure NLP models, intents, entities and dialogue management
• Support text to speech and voice automation capabilities
• Perform functional, NLP and end to end solution testing
• Identify issues, propose improvements and support successful implementation
• Work closely with Product Owners, Business Analysts, developers and client stakeholders
• Prepare solution documentation and implementation artefacts
Requirements
• Commercial experience delivering chatbot, voicebot or Conversational AI projects
• Practical experience with at least one major Conversational AI platform such asKore.ai, Copilot Studio, Dialogflow, Parloa, Cognigy, ElevenLabsorZowie
• Strong business requirements gathering and process analysis skills
• Experience designing conversation flows and automation logic
• Understanding of NLP concepts including intents, entities, training phrases and dialogue management
• Basic knowledge of APIs and system integrations
• Experience testing chatbot or automation solutions
• Strong communication and stakeholder management skills
• Fluent Polish and English
Nice to have
• Experience supporting German language projects
• Experience in customer service or call centre automation
• Experience with prompt engineering and LLM based conversational AI solutions
• Microsoft ecosystem experience, particularlyCopilot StudioandPower Platform
• Consulting or client facing project delivery experience
Benefits
• Fully remote work model
• Solid, competitive salary
• Work in a multinational environment on international projects
• Comprehensive healthcare
• Long-term B2B contract with a stable project pipeline
Originally posted on Himalayas
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