Delivery Manager

WHY FACULTY? We established Faculty in 2014 because we thought that AI would be the most important technology of our time. Since then, we’ve worked with over 350 global customers to transform their performance through human-centric AI. You can read about our real-world impact here https://faculty.ai/impact. We don’t chase hype cycles. We innovate, build and deploy responsible AI which moves the needle - and we know a thing or two about doing it well. We bring an unparalleled depth of technical, product and delivery expertise to our clients who span government, finance, retail, energy, life sciences and defence. Our business, and reputation, is growing fast and we’re always on the lookout for individuals who share our intellectual curiosity and desire to build a positive legacy through technology. AI is an epoch-defining technology, join a company where you’ll be empowered to envision its most powerful applications, and to make them happen. ABOUT THE TEAM   Our Defence team is focused on building and embedding human-centered AI solutions which give our nation a competitive edge in the defence sector. We collaborate with our clients to bring ethical, reliable and cutting-edge AI to high-stakes situations and maintain the balance of global powers essential to our liberty. Because of the nature of the work we do with our Defence clients, you will need to be eligible for UK Security Clearance (SC) and willing to work between 2 to 4 days per week on-site with these customers which may require travel to locations throughout the UK. When not required on client sites, you’ll have the flexibility to work from our London office or remotely from elsewhere within the UK.     ABOUT THE ROLE As a Delivery Manager within our Defence team, you’ll own the end-to-end success of high-impact AI transformation programmes for our UK Defence customers. You will be the crucial link between our clients and our expert data scientists, translating complex mission challenges into strategic, impactful AI solutions. This is an ambitious role for an entrepreneurial leader who thrives in fast-paced environments, ensuring that cutting-edge technology is not only technically excellent but also provides measurable, real-world value to those on the front line of national security.   WHAT YOU'LL BE DOING:   - Owning the end-to-end delivery of customer projects, from initial scoping and planning through to final implementation and user adoption. - Collaborating side-by-side with Defence stakeholders and technical teams to design innovative AI tools that solve sensitive, real-world challenges. - Managing project development cycles to ensure a rigorous delivery approach that provides maximum operational value to the customer. - Forming strong, trusting relationships with senior stakeholders, acting as the primary point of contact and a trusted strategic advisor throughout the project lifecycle. - Developing and executing compelling proposals and business pitches to identify and grow new commercial opportunities within the Defence sector. - Translating complex technical requirements and AI capabilities into actionable strategies that meet the unique needs of the UK Defence community. - Mentoring your peers and taking a proactive leadership role in building world-class delivery processes and internal practices.   WHO WE'RE LOOKING FOR:   - You bring a genuine passion for the application of AI within the Defence and National Security sector, backed by an interest in improving public services. - You have a proven track record in professional services, likely coming from a high-growth consulting, technology, or data-driven background. - You take full ownership of project success, ensuring high-quality written deliverables and maintaining a focus on impact and excellence under pressure. - You are an exceptional communicator, comfortable managing senior stakeholders and translating technical concepts for non-technical audiences. - You possess significant experience working alongside technical teams to deliver complex software or data science projects, ideally within the AI space. - You are a practical, self-starting problem solver who can identify potential bottlenecks early and proactively implement solutions in ambiguous environments.   THE INTERVIEW PROCESS   1. Talent Team Screen (30 mins) 2. Introduction Interview (60 mins) 3. Case Study Interview (60 mins) 4. Interview with Business Unit Director (30 mins) OUR RECRUITMENT ETHOS We aim to grow the best team - not the most similar one. We know that diversity of individuals fosters diversity of thought, and that strengthens our principle of seeking truth. And we know from experience that diverse teams deliver better work, relevant to the world in which we live. We’re united by a deep intellectual curiosity and desire to use our abilities for measurable positive impact. We strongly encourage applications from people of all backgrounds, ethnicities, genders, religions and sexual orientations. If you don’t feel you meet all the requirements, but are excited by the role and know you bring some key strengths, please don't hesitate in applying as you might be right for this role, or other roles. We are open to conversations about part-time hours. A note on AI: we're happy for you to use it for research and interview prep, but please don't use it to generate answers during live interviews. We also use an AI note-taker (Metaview) in interviews so interviewers can stay present (which you can opt out of just let us know,) and every application is reviewed by a human, never decided by AI.