inside Sales Specialist - CPM Ireland

CPM Ireland is excited to announce that we are currently recruiting for an Inside Sales Specialist. This is a fantastic opportunity to join a dynamic team, working on behalf of our client, a leading Music Licensing Body. The successful candidate will be reporting to the Inside Sales Manager and will be working in a hybrid capacity from our CPM Head Office in Cookstown, Dublin. The role will involve generating sales and creating leads in the SME and Enterprise sectors. Employee Benefits • Excellent basic salary - Up to €34,000 (DOE) • Uncapped Commission - €16,000 (OTE) • Fast‑track career progression – 82% of our managers are promoted internally • Full training and ongoing support from industry‑leading coaches and team leaders • Hybrid Working Primary Responsibilities: • Sell music licences by contacting potential business customers to explain the services offered by the Music Licensing Body • Proactively engage customers over the phone, either through self-generated leads or working with call or customer files • Achieve and exceed agreed KPI targets • Manage your customer pipeline and own your CRM to ensure all information is correct, accurate and secure • Structured planning to maximise efficiency and volume of prospects • Work to the highest compliance levels set out by the company and client • Ensure all activities are completed compliantly and in accordance with training provided on internal and external compliance guidelines • Provide customer feedback and industry insight • Proactively research new and existing products and services of the Music Licensing Body on an ongoing basis Desirable Experience & Skills • Inside / Tele-sales and/or lead generation experience • Awareness of the Irish business arena at local and national levels • Experience working with outbound calling, lead management and/or CRM systems • Experience in a fast-paced target driven role, ideally in the business sector • Competent IT Skills. Be comfortable working with Microsoft Office including Excel and Outlook • Agility to multi-task, specifically updating systems and online forms in real-time whilst on calls with prospects to maximise efficiency • Strong focus on results and achieving targets daily, weekly and monthly • Ability to work on own initiative and continually look for ways to improve sales performance. Self-motivated with a drive to deliver consistent results • Positive mindset interacting with customers, colleagues and the client • Teamwork-orientated individual able to share best practice and add to a positive team dynamic • Strong analysis and judgement skills to prioritise and focus on best opportunities • Accountability for performance and personal ownership of corrective measures • Excellent communication and interpersonal skills to create and build positive customer relationships • Ability to create trust through effective listening and responding appropriately to individual customers • Strong written skills for preparing proposals to customers and feedback to management/client