Lead Business Analyst - Insurance (Fully Remote)

• Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement • Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship • Develops test plans for new workflows and processes; documents process changes • Create process models for current and future states for process analysis • Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations • Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks • Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption • Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed

Top 3 Reasons To Join Us • Competitive salary • 100% Remote • Insurtech industry leader worldwide About Us At CoverGo, our mission is to help insurance companies and banks to make insurance 100% digital, to better serve their customers. • We are the leading provider of cutting-edge technology to the insurance industry • We’re also the winner of the insurtech of the year in all of Asia in 2021 and other awards globally • We work with enterprise clients such as AXA, MSIG, DBS, Fubon, Bank of China Group Insurance, and many more • We're an international, diverse team with over 20 nationalities and team members working remotely from all over the world • We are fully funded and backed by reputable VC funds and strategic institutional investors • We have offices in Singapore, Hong Kong, and Vietnam. We plan to expand to the US and other markets in the upcoming months • We’ve grown our annualized revenue by over 1000% since January 2021 • We’re constantly working towards making CoverGo a workplace that you love coming to. We deeply believe that bringing together a diversity of thoughts, expressions, and perspectives is key to building the best culture for equally diverse communities all over the world What You Will Do • Work with clients and technical resources to identify their business problems and develop the right approach and analytical solution • Produces Functional Specification; interacts extensively with various business units and teams for Requirements Gathering and Elicitation. The functional specification is the basis of system development and enhancement • Lead (direct report) Business Analysts to grow and continuously improve their craftsmanship • Develops test plans for new workflows and processes; documents process changes • Create process models for current and future states for process analysis • Initiate process assessments to evaluate its efficiency and effectiveness and create findings and improvement recommendations • Complete process gap analysis and transactional process documentation requests using consultative and proactive engagement frameworks • Execute the end-to-end document lifecycle to ensure consistent quality work from the process creation to consumption • Ensure that procedures for controlling, preserving, securing, and updating business process documentation are followed What We Need • A degree in Business, IT or any relevant field • At least 7 years of experience in a BA role • Previous experience working in the insurance industry or Insurtech is a must • Experience in advising and guiding clients on complex transformation programs with key domain expertise in business readiness, business adoption, change strategy, visioning, execution, stakeholder management, benefits management, and communication • Basic understanding of the technical development cycle of a mobile application or web portals • Agile/Scrum Framework for Project Planning & Release Management experience is a must • Strong written and verbal communication skills in English Why You’ll Love Working Here • Full-remote • Local time zone office hours, work by your schedule • Paid annual leaves • Employee stock options • Performance bonus