Senior Account Manager - Group Benefits

You’ll join a growing organization where your ideas matter, your expertise is valued, and you’ll have the opportunity to grow your career while making a meaningful impact for our clients and their employees.

Superior Insurance Partners is a rapidly growing insurance brokerage platform specializing in commercial lines, personal lines, and employee benefits solutions for businesses and individuals across the United States. Through strategic acquisitions and long-term partnerships with leading independent agencies, Superior has built a strong presence throughout the Midwest and Eastern U.S. At the core of Superior’s approach is its mission: to improve the lives of its Agency Partners by supporting their personal, professional, and financial goals. Rather than applying a one-size-fits-all model, Superior develops customized growth strategies tailored to each partner agency’s unique vision and objectives. Agency partners gain access to a robust shared-services platform that includes accounting and finance, recruiting, human resources, AMS/IT support, marketing, and M&A expertise — allowing local agencies to maintain their entrepreneurial culture while benefiting from the scale, resources, and best practices of a larger organization. Long-term economic alignment ensures partners remain invested in the collective success and growth of the platform. Superior Insurance Partners is backed by Tyree & D'Angelo Partners (“TDP”), a leading Chicago-based private equity firm focused on investing in and partnering with lower middle-market businesses. TDP companies have completed over 1,000 partnerships, have grown to over $4 billion of enterprise value, and TDP has over $1.4 billion of capital under management. Join Our Growing Employee Benefits Team! We are seeking a motivated and client-focused Employee Benefits Senior Account Manager to join our growing Group Benefits Division. This is an exciting opportunity to be part of a collaborative, growth-oriented team supporting clients across multiple states. As an Employee Benefits Account Manager, you will serve as a trusted partner to clients, carriers, and internal team members. You will be responsible for delivering exceptional service, managing day-to-day benefits administration, supporting renewals, and helping ensure clients receive a seamless experience throughout the year. How You’ll Make an Impact • Serve as the primary day-to-day contact for assigned employee benefits clients, building strong relationships and delivering timely, professional support. • Manage client inquiries related to benefits, eligibility, enrollment, billing, claims, and coverage questions. • Process policy changes, enrollments, terminations, reinstatements, and other service requests accurately and efficiently. • Partner with carriers and vendors to resolve client issues and ensure service expectations are met. • Support the renewal process by gathering information, preparing materials, coordinating timelines, and assisting with client presentations. • Review plan documents, applications, and policy information to ensure accuracy and completeness. • Maintain accurate client records, documentation, activities, and communications within agency management systems. • Assist with open enrollment preparation, employee communications, and client meetings as needed. • Identify opportunities to enhance client relationships through proactive service, education, and additional coverage solutions. • Collaborate with Producers, Account Executives, carriers, and internal teams to support client retention and growth goals. What Will Help You Be Successful • 3+ years of Employee Benefits account management or client service experience preferred. • Experience working within an insurance agency, brokerage, carrier, or benefits consulting environment. • Active Life & Health Insurance License preferred (or ability to obtain). • Strong understanding of group benefits products including medical, dental, vision, life, disability, and voluntary benefits. • Ability to manage multiple priorities, deadlines, and client needs in a fast-paced environment. • Excellent communication skills with a focus on building relationships and solving problems. • Strong attention to detail and commitment to accuracy. • Comfortable learning and utilizing technology platforms and agency management systems. • Positive, team-oriented mindset with a passion for delivering outstanding client experiences. Why Join Us? You’ll join a growing organization where your ideas matter, your expertise is valued, and you’ll have the opportunity to grow your career while making a meaningful impact for our clients and their employees. Originally posted on Himalayas Senior-Account-Manager, Employee-Benefits-Account-Manager, Benefits-Account-Manager, Insurance-Account-Manager, Account-Manager, Benefits-Account-Executive, Group-Benefits-Specialist