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Senior Transport Coordinator

OutsourcedIn · Remote — Philippines

Télétravail
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Résumé du poste

Lieu
Remote — Philippines
Mode de travail
Télétravail
Type de contrat
Temps plein
Niveau d'expérience
Confirmé
Date de publication
11 oct. 2026
Dernière vérification à la source
11 oct. 2026
Source de l'offre
via Himalayas

Missions

• End-to-End Transport Coordination: Plan, book, and manage large volumes of daily pickups and deliveries across multiple warehouses and destinations. • Customer Service & Communication: Act as the primary contact for clients, providing professional support, timely updates, and clear communication regarding ETAs, delays, and delivery confirmations. • Carrier Management: Liaise with multiple transport and freight providers to confirm bookings, track movements, and ensure on-time delivery of all consignments. • Warehouse Collaboration: Coordinate closely with warehouse teams to confirm goods readiness, loading schedules, and dispatch priorities. • Tracking & Reporting: Maintain accurate tracking logs, update clients proactively with status reports, and record PODs (Proof of Delivery). • Issue Resolution: Identify potential delivery issues early, communicate solutions quickly, and follow through until resolution. • Continuous Improvement: Recommend and implement process improvements to streamline transport scheduling and communication efficiency.

Profil recherché

• 5+ years experience in transport coordination, logistics, or freight operations, ideally within a high-volume, fast-paced environment • Proven background coordinating multiple daily consignments (boxes, pallets, containers) across multiple carriers and warehouse sites • Excellent written and verbal communication skills with a strong customer-service orientation • Deep understanding of freight booking systems, warehouse operations, and transport documentation • Advanced organisational and multitasking skills with strong attention to detail • Confident using Excel, logistics portals, and email for real-time updates and client reporting • Ability to handle pressure, manage competing priorities, and maintain accuracy

Compétences

Visa et relocalisation

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L'annonce ne mentionne pas de relocalisation.

Description du poste

Senior Transport Coordinator Customer Service (Remote) Work From Home | Full-Time | Australian Client | MachShip System Experience Preferred OutsourcedIn is partnering with an Australian logistics company to hire an experienced and highly organised Senior Transport Coordinator. This role is responsible for overseeing high-volume daily transport operations, managing warehouse dispatches, and maintaining seamless communication between clients and carriers. The ideal candidate will have strong end-to-end transport coordination experience, exceptional attention to detail, and the confidence to manage multiple consignments from boxes and pallets to full container loads under tight timeframes. Key Responsibilities • End-to-End Transport Coordination: Plan, book, and manage large volumes of daily pickups and deliveries across multiple warehouses and destinations. • Customer Service & Communication: Act as the primary contact for clients, providing professional support, timely updates, and clear communication regarding ETAs, delays, and delivery confirmations. • Carrier Management: Liaise with multiple transport and freight providers to confirm bookings, track movements, and ensure on-time delivery of all consignments. • Warehouse Collaboration: Coordinate closely with warehouse teams to confirm goods readiness, loading schedules, and dispatch priorities. • Tracking & Reporting: Maintain accurate tracking logs, update clients proactively with status reports, and record PODs (Proof of Delivery). • Issue Resolution: Identify potential delivery issues early, communicate solutions quickly, and follow through until resolution. • Continuous Improvement: Recommend and implement process improvements to streamline transport scheduling and communication efficiency. Skills & Experience • 5+ years experience in transport coordination, logistics, or freight operations, ideally within a high-volume, fast-paced environment • Proven background coordinating multiple daily consignments (boxes, pallets, containers) across multiple carriers and warehouse sites • Excellent written and verbal communication skills with a strong customer-service orientation • Deep understanding of freight booking systems, warehouse operations, and transport documentation • Advanced organisational and multitasking skills with strong attention to detail • Confident using Excel, logistics portals, and email for real-time updates and client reporting • Ability to handle pressure, manage competing priorities, and maintain accuracy Desirable • Experience in domestic and international freight (road, rail, or sea) • Background working with Australian transport companies or warehouse networks • Familiarity with ERP, TMS, or CRM systems • Strong problem-solving mindset with a proactive and accountable approach Originally posted on Himalayas Transport-Coordinator, Logistics-Coordinator, Freight-Coordinator, Shipping, Logistics-Specialist, Transportation-Coordinator, Senior-Logistics-Coordinator, Transportation-Services-Coordinator, Transportation-Scheduling-Coordinator, Senior-Operations-Coordinator, Logistics, Operations
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