Administrative Coordinator / Customer Service Coordinator

• Close completed jobs accurately and efficiently. • Prepare and process customer invoices in a timely manner. • Follow up with customers regarding completed work, satisfaction, and outstanding items. • Coordinate schedules, documentation, and communication between customers and internal teams. • Maintain accurate project records and update company databases. • Track job status and ensure all required paperwork is completed before final closeout. • Assist with collections by following up on outstanding invoices when needed. • Address customer questions and concerns professionally and promptly. • Communicate project updates to customers and stakeholders. • Support office operations and administrative tasks as assigned.

• Previous experience in customer service, project coordination, administrative support, or related role • Strong organizational and time management skills. • Excellent verbal and written communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency with Microsoft Office Suite (Outlook, Word, Excel). • Experience with invoicing, billing, and CRM systems preferred. • High attention to detail and problem-solving abilities. • Must have High Speed Internet • EST and or CST time zone required

• Competitive pay - $25.00-$28.00 Hourly • Health, dental, and vision insurance • Paid time off and holidays • Professional development opportunities/Supportive team environment

Administrative Coordinator / Customer Service Coordinator Heritage Builders Position Summary We are seeking a highly organized and customer-focused Job Coordinator to support daily operations by managing job closeouts, invoicing, customer follow-up, and project coordination. The ideal candidate is detail-oriented, proactive, and able to effectively communicate with customers, vendors, and internal teams to ensure a seamless experience from project completion through final billing. Key Responsibilities • Close completed jobs accurately and efficiently. • Prepare and process customer invoices in a timely manner. • Follow up with customers regarding completed work, satisfaction, and outstanding items. • Coordinate schedules, documentation, and communication between customers and internal teams. • Maintain accurate project records and update company databases. • Track job status and ensure all required paperwork is completed before final closeout. • Assist with collections by following up on outstanding invoices when needed. • Address customer questions and concerns professionally and promptly. • Communicate project updates to customers and stakeholders. • Support office operations and administrative tasks as assigned. Qualifications • Previous experience in customer service, project coordination, administrative support, or related role • Strong organizational and time management skills. • Excellent verbal and written communication skills. • Ability to manage multiple priorities in a fast-paced environment. • Proficiency with Microsoft Office Suite (Outlook, Word, Excel). • Experience with invoicing, billing, and CRM systems preferred. • High attention to detail and problem-solving abilities. • Must have High Speed Internet • EST and or CST time zone required Preferred Experience • Construction, roofing, restoration, or home services industry experience is a plus. • Experience handling customer follow-up and job closeout processes. • Prior experience Working remotely preferred Benefits • Competitive pay - $25.00-$28.00 Hourly • Health, dental, and vision insurance • Paid time off and holidays • Professional development opportunities/Supportive team environment Salary: $25.00- $28.00 Originally posted on Himalayas Administrative-Coordinator, Customer-Service-Coordinator, Office-Coordinator, Administrative-Assistant, Project-Coordinator, Administrative-Services-Coordinator, Customer-Service-Administrator, Administrative-Operations-Coordinator, Customer-Support-Coordinator, Customer-Care-Coordinator, Operations-And-Admin-Coordinator, Customer-Operations-Coordinator, Customer-Service, Operations