ERP Application Support - KTN

. Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications. · Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success. · Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption. · Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes. · Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods. · Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupting critical customer operations. · Make sound tradeoffs among scope, speed, quality, maintainability, and customer impact, identifying risks and blockers early enough to protect delivery. · Work directly with product and support staff, and at times with customers, to understand business needs and turn them into clear technical solutions. · Create diagnostic utilities, conversion programs, data corrections, and repeatable automation for support and implementation needs. · Review production issues, determine root causes, implement durable fixes, and communicate technical findings in language that non-developers can understand. · Use AI-assisted development tools responsibly to accelerate investigation, code comprehension, prototyping, documentation, and testing while carefully validating accuracy and security. · Document code, integrations, data structures, and operating procedures so that knowledge is shared across the team. · Convert successful customer-specific solutions into reusable components, utilities, deployment patterns, and playbooks where practical. · Bring field feedback to product and development discussions so recurring customer needs can influence application priorities and roadmaps. · Provide technical guidance and collaborate with other developers and analysts on design, testing, deployment, and support. • Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications. • Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success. • Own techn

• Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications. • Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success. • Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption. • Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes. • Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods. • Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupting critical customer operations. • Make sound tradeoffs among scope, speed, quality, maintainability, and customer impact, identifying risks and blockers early enough to protect delivery. • Work directly with product and support staff, and at times with customers, to understand business needs and turn them into clear technical solutions. • Create diagnostic utilities, conversion programs, data corrections, and repeatable automation for support and implementation needs. • Review production issues, determine root causes, implement durable fixes, and communicate technical findings in language that non-developers can understand. • Use AI-assisted development tools responsibly to accelerate investigation, code comprehension, prototyping, documentation, and testing while carefully validating accuracy and security. • Document code, integrations, data structures, and operating procedures so that knowledge is shared across the team. • Convert successful customer-specific solutions into reusable components, utilities, deployment patterns, and playbooks where practical. • Bring field feedback to product and development discussions so recurring customer needs can influence application priorities and roadmaps. • Provide technical guidance and collaborate with other developers and analysts on design, testing, deployment, and support.

Aspire Software is looking for an ERP Technical Support I to join our team in Lebanon. Here is a little window into our company: Aspire Software operates and manages wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio. Role Overview . Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications. · Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success. · Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption. · Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes. · Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods. · Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupting critical customer operations. · Make sound tradeoffs among scope, speed, quality, maintainability, and customer impact, identifying risks and blockers early enough to protect delivery. · Work directly with product and support staff, and at times with customers, to understand business needs and turn them into clear technical solutions. · Create diagnostic utilities, conversion programs, data corrections, and repeatable automation for support and implementation needs. · Review production issues, determine root causes, implement durable fixes, and communicate technical findings in language that non-developers can understand. · Use AI-assisted development tools responsibly to accelerate investigation, code comprehension, prototyping, documentation, and testing while carefully validating accuracy and security. · Document code, integrations, data structures, and operating procedures so that knowledge is shared across the team. · Convert successful customer-specific solutions into reusable components, utilities, deployment patterns, and playbooks where practical. · Bring field feedback to product and development discussions so recurring customer needs can influence application priorities and roadmaps. · Provide technical guidance and collaborate with other developers and analysts on design, testing, deployment, and support. • Read, maintain, troubleshoot, and extend code within Keystone's Rocket UniVerse and MultiValue ERP applications. • Lead technical discovery for complex requests by examining the customer's workflow, data, existing systems, constraints, and definition of success. • Own technical delivery from early prototype or proof of concept through design, development, testing, production rollout, stabilization, and customer adoption. • Investigate complex application behavior and data issues across code, database structures, business rules, interfaces, and operational processes. • Design and build reliable integrations with third-party systems using REST APIs, web services, secure file exchange, imports, exports, and other appropriate methods. • Develop practical modernization approaches that improve maintainability, interoperability, security, and user experience without disrupting critical customer operations. • Make sound tradeoffs among scope, speed, quality, maintainability, and customer impact, identifying risks and blockers early enough to protect delivery. • Work directly with product and support staff, and at times with customers, to understand business needs and turn them into clear technical solutions. • Create diagnostic utilities, conversion programs, data corrections, and repeatable automation for support and implementation needs. • Review production issues, determine root causes, implement durable fixes, and communicate technical findings in language that non-developers can understand. • Use AI-assisted development tools responsibly to accelerate investigation, code comprehension, prototyping, documentation, and testing while carefully validating accuracy and security. • Document code, integrations, data structures, and operating procedures so that knowledge is shared across the team. • Convert successful customer-specific solutions into reusable components, utilities, deployment patterns, and playbooks where practical. • Bring field feedback to product and development discussions so recurring customer needs can influence application priorities and roadmaps. • Provide technical guidance and collaborate with other developers and analysts on design, testing, deployment, and support.