وصف الوظيفة
• Manage assigned cases following the initial case opening and filing of Answers or Notices of Intent (NOID).
• Maintain accurate case records and update case management systems.
• Track case deadlines and monitor settlement progress.
• Ensure all case documentation is complete and organized.
• Contact opposing counsel to discuss settlement opportunities.
• Communicate with clients and debt management companies regarding settlement options.
• Negotiate resolutions aimed at avoiding court appearances whenever possible.
• Coordinate settlement documentation and follow-up activities.
• Provide clients with regular updates regarding case status.
• Explain settlement options and required next steps.
• Gather additional documentation and information when needed.
• Handle client interactions with professionalism, empathy, and confidentiality.
• Review cases involving financial hardship.
• Assist in gathering supporting documentation for hardship claims.
• Coordinate efforts to pursue dismissals or other appropriate resolutions based on client circumstances.
• Maintain organized digital case files.
• Prepare settlement-related correspondence and documentation.
• Assist attorneys with case updates and administrative tasks.
• Monitor outstanding action items to ensure timely resolution.
Hard Requirements:
• Previous experience in a law firm, legal administration, case management, collections, or settlement negotiations.
• Excellent verbal and written English communication skills.
• Strong negotiation and conflict resolution abilities.
• Outstanding organizational and time management skills.
• Ability to manage multiple cases simultaneously.
• High level of professionalism and confidentiality.
• Experience in debt resolution, consumer law, civil litigation, or collections.
• Experience communicating with attorneys, debt management companies, and court personnel.
• Familiarity with legal case management software.
• Previous remote work experience.
Schedule:
HOURS/WEEK:
• 40 hours per week
• Monday to Friday
• 9AM - 5PM Eastern Standard Time Zone
Offer and Benefits:
OFFER:
• Weeks 1–6: $5 USD/hour
• Weeks 7-12: $6 USD/hour
• Weeks 13 onwards: $7 USD/hour
Originally posted on Himalayas
Settlement-Resolution-Specialist, Settlement-Negotiator, Case-Manager, Debt-Resolution-Services, Legal-Administration, Legal-Negotiations-Specialist, Senior-Legal-Settlement-Specialist, Settlement-Specialist, US-Law-Specialist, Dispute-Resolution-Specialist, Loss-Settlement-Specialist
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