Accountant - AR & Collections

Accounts Receivable & Collections (your primary focus) • Own the AR aging: monitor balances, prioritize follow-up, and drive aged receivables toward resolution • Handle collections calls and correspondence with American customers and insurance carriers, professionally and calmly, including escalated accounts • Work with adjusters and carriers to resolve claim-related payment issues (deductibles, coverage denials, short pays) • Prepare accounts for formal escalation, including documentation supporting lien filings and third-party referral • Document all collection activity and keep every follow-up commitment Invoice Processing & Billing (daily volume) • Generate, review, and send customer invoices, accurately coded by job, location, and class • Post customer and insurance payments and handle cash application, including researching unapplied or short payments • Send customer statements, payment reminders, and follow-up correspondence • Maintain clean records: job notes in our management system, documentation files, W-9 and certificate-of-insurance tracking

Remote role - for candidates based in Argentina. About the role Our client is a fast-growing American disaster recovery business headquartered in Nashville, Tennessee. When fires, floods, and storms hit, they respond, and they've done that work coast to coast: from Seattle to Miami, from Massachusetts to Hawaii. They operate four SERVPRO franchises as their home base and a large-loss practice that travels wherever disaster strikes. The majority of their finance and accounting team is in Bosnia, so Argentine time works great to work with both their Eastern Europe and Nashville based teams. You'd join established teammates, report to the FP&A Analyst, and work in close daily coordination with their other Accounting Analyst, all backed by the Nashville-based Controller and CFO. Why This Role Is Worth Your Ambition • You're in-house, not in a BPO. You work for one company, on one business, with one team, and you see the results of your work every month. No client rotations, no billable-hours factory. • A first-class education in American business. Insurance claims, cash flow, collections strategy, month-end close, real exposure to how a US operating company runs, with mentorship from senior finance leadership in Nashville. • AI as a core skill, not a buzzword. We use artificial intelligence across our finance workflows. You'll learn to use it two ways: to make yourself dramatically more efficient, and to help build new tools that don't exist yet. • Cross-training by design. Every accounting analyst there is trained across both AR and AP. This role leans heavily toward AR and collections, but you'll learn the full cycle, because cross-training is how we scale, how we cover each other during vacations, and how you grow into training others. It means your learning curve never flattens. • A real path upward. We're growing, and we promote from within the team we've built. The person who masters this seat is the person we develop toward finance leadership. The Work, Honestly We want to be straight about the day-to-day: a lot of blocking and tackling. High-volume invoice processing, data entry, cash application, chasing documentation, reconciling accounts, and collection calls, done accurately, every day, without drama. This seat keeps cash coming in the door. We believe that's exactly how finance leaders are built: nobody should manage a close who hasn't run one invoice at a time. If you take pride in unglamorous work done exceptionally well, this is your way in. Much of our receivables work involves insurance claims, deductibles, and customers navigating the worst week of their year. We collect firmly and through process, and we treat every customer with patience and respect, especially the difficult ones. What You'll Do Accounts Receivable & Collections (your primary focus) • Own the AR aging: monitor balances, prioritize follow-up, and drive aged receivables toward resolution • Handle collections calls and correspondence with American customers and insurance carriers, professionally and calmly, including escalated accounts • Work with adjusters and carriers to resolve claim-related payment issues (deductibles, coverage denials, short pays) • Prepare accounts for formal escalation, including documentation supporting lien filings and third-party referral • Document all collection activity and keep every follow-up commitment Invoice Processing & Billing (daily volume) • Generate, review, and send customer invoices, accurately coded by job, location, and class • Post customer and insurance payments and handle cash application, including researching unapplied or short payments • Send customer statements, payment reminders, and follow-up correspondence • Maintain clean records: job notes in our management system, documentation files, W-9 and certificate-of-insurance tracking Payroll & Month-End Close • Process payroll entry accurately and on schedule, coordinating with our payroll provider • Prepare basic accrual entries and assigned journal entries • Complete bank and credit card reconciliations and recurring vendor reconciliations on the close calendar • Maintain fixed asset roll forwards, royalty schedules, and supporting workpapers • Support the FP&A Analyst, Controller, and CFO on analysis and special projects, increasingly with AI tooling you'll help build Accounts Payable (cross-trained with our other accounting analyst for coverage) • Enter, code, and schedule vendor invoices per payment terms, matched to supporting documentation • Reconcile vendor statements and chase missing invoices so nothing becomes a surprise • Match credit card transactions to receipts and code expenses; chase down missing receipts • Maintain vendor master data and support 1099 preparation What We're Looking For Required • 2+ years of accounting, bookkeeping, or AR/AP experience, including invoice processing and reconciliations • Direct collections experience; this is the heart of the job • Excellent spoken and written English; you'll be on the phone with American customers and insurance adjusters daily • Willingness to work a delayed morning / afternoon-shifted schedule with substantial overlap of US Central Time business hours (our team already works this way) • High accuracy at high volume: you catch your own errors and don't let details slip • Professionalism under pressure: you can hold a firm line on a past-due balance without ever raising your voice • Strong follow-through: you close loops, keep commitments, and escalate with facts, not noise • Proficiency in Excel; curiosity about AI tools and comfort learning new systems fast Preferred • Experience collecting from or billing US customers or insurance carriers • Hands-on experience using AI tools in real workflows • Experience with ADP, Ramp, QuickBooks Online, or similar • Degree in Accounting, Finance, Economics, or related field About RYZ Labs: RYZ Labs is a startup studio built in 2021 by two lifelong ent