Automation Developer (IN, Mumbai, Virtual, India, APAC)

At BCD Meetings & Events (BCD M&E),we provide more than meeting and event planning services: we create connections that inspire, motivate and change behavior for our customers. As the world’s most trusted and innovative meetings and events agency, BCD M&E cultivates a culture of people, passion and purpose to drive business forward. Headquartered in Chicago, with locations in 50+ countries across the world, BCD M&E’s team of 2,000 people are committed to sustainability and driving success for our customers, our business and ourselves. Our values are at the heart of everything we do, and we look for people that want to be a part of something special, can rise to our standards and love to bring their unique perspective to the table. While we can’t guarantee every day will be the best (who can?), we can promise a community of people who genuinely care and lead with empathy, a flexible workplace with awesome perks and challenging work that means something. See what life is about at BCD M&E at bcdme.com/careers Essential Duties and Responsibilities Job-Specific Core Responsibilities: Automation Developer Design, Build, and Enhance Automation Solutions • Design, develop, test, deploy, and maintain automation solutions using Microsoft Power Automate (cloud and desktop flows). • Build workflows that improve efficiency, reduce manual effort, and increase process consistency. • Develop scalable, supportable solutions using approved Power Platform tools and patterns. • Contribute to enhancements and continuous improvement of existing automations. Translate Business Needs into Practical Solutions • Partner with stakeholders to understand processes, pain points, and business goals. • Document current-state and future-state processes, translating requirements into technical designs. • Identify opportunities for automation, simplification, and standardization. • Recommend practical, user-friendly solutions aligned with operational needs. Support Production Reliability and Operational Excellence • Monitor automation performance and troubleshoot production issues promptly. • Perform root cause analysis, defect resolution, and ongoing maintenance. • Build solutions with exception handling, resiliency, logging, and supportability. • Minimize business disruption by ensuring stable and reliable operations. Follow Governance, Security, and Delivery Standards • Develop solutions in line with Power Platform governance, security, and compliance standards. • Apply approved practices for naming conventions, documentation, connector usage, and deployment controls. • Ensure secure-by-design development and proper handling of business/customer data. • Escalate risks or design concerns when standards are not met. Support Testing, Release Management, and Documentation • Create and maintain technical documentation, support guides, test plans, and release notes. • Perform unit testing, support integration testing, and assist with UAT. • Follow structured deployment and lifecycle management practices. • Ensure solutions are production-ready before deployment. Collaborate Across Teams and Build Future Capabilities • Work closely with analysts, developers, business stakeholders, and technology partners globally. • Contribute reusable components, best practices, and ideas to improve delivery. • Support enablement activities such as walkthroughs, user guidance, and adoption support. • Stay current on evolving Microsoft automation and low-code capabilities, including AI Builder and Copilot. Key Contacts / Relationships • Internal: Senior Manager – Automation & Low-Code Solutions, BPA AI & Automation Analysts, Business stakeholders across BCD Meetings & Events • External: Approved technology vendors and platform support partners Education / Knowledge / Experience Essential: • Bachelor’s degree or equivalent combination of education and experience. • 3+ years in automation, workflow development, RPA, or low-code technology roles. • Hands-on experience with Microsoft Power Automate (cloud & desktop flows). • Strong skills in translating business requirements into technical solutions. • Experience in troubleshooting, enhancing, and supporting production automations. • Knowledge of process improvement and workflow design. • Strong problem-solving, analytical, and communication skills. • Ability to manage multiple assignments with attention to detail and adaptability. Preferred: • Experience with broader Power Platform tools (Power Apps, Dataverse, AI Builder, Power BI). • Familiarity with Microsoft 365 integrations (SharePoint, Teams, Outlook). • Experience with APIs, connectors, and third-party integrations. • Knowledge of enterprise testing, deployment, monitoring, and support practices. • Understanding of governance, compliance, and security in Power Platform. • Experience supporting automation in service-driven environments. • Exposure to AI-enabled workflow solutions and generative AI tools (e.g., EMPOWER Assist). THE PERKS Flexible Working We believe that a flexible working environment is key to getting the best out of our teams. We will support you to work where you need to and when you need to, depending on how you work best. Room to Grow Our line of work and business structure challenge our people in a way that inspires growth, with learning and development built into every role. We give individuals ownership over the direction and speed in which they grow. Everyone has a voice We thrive on conversations that spark curiosity and empathy. No matter how big or how small, every voice is heard, considered and respected. Make your move The diversity of roles across BCD M&E’s global locations means that our people often find new adventures during their time with us. We’ve got you covered our extensive benefits include comprehensive healthcare, continued education support, diverse work locations, travel and hotel discounts, volunteer and sustainability opportunitie