Bilingual Insurance Verification Specialist (Part-Time Remote)

Could you be our next BilingualPart-Time Insurance Verification Specialist? Globe Life is looking for a BilingualPart-Time Insurance Verification Specialistto join the team! In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy. This is a remote / work-from-home position. • Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment. • Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed. • Clearly explain the application process to potential customers. • Accurately complete additional paperwork as needed. • Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database. • Transfer calls to the appropriate department as needed. • Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's). • Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc. ​

At Globe Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to help Make Tomorrow Better. Role Overview: Could you be our next BilingualPart-Time Insurance Verification Specialist? Globe Life is looking for a BilingualPart-Time Insurance Verification Specialistto join the team! In this role, you will verify life and health insurance applications directly with potential customers. This is a vital part of our Company’s New Business and Underwriting process. The information you verify and gather directly affects whether the Company will decline or issue a policy. This is a remote / work-from-home position. What You Will Do: • Make outbound calls to potential customers to verify and document required information to finalize applications for underwriting assessment. • Use the Quality Assurance database and conduct appropriate assessments on what additional customer information or verification is needed. • Clearly explain the application process to potential customers. • Accurately complete additional paperwork as needed. • Maintain appropriate levels of communication with management regarding actions taken within the Quality Assurance database. • Transfer calls to the appropriate department as needed. • Successfully meet the minimum expectation for departmental key performance indicators (K.P.I's). • Be enlisted in special projects that encompass making numerous outbound calls, recording activities requested by/from customers, etc. ​ What You Can Bring: • Minimum typing requirement of 35 wpm. • Bilingual English and Spanish preferred • Superior customer service skills required – friendly, efficient, good listener. • Proficient use of the computer, keyboard functions, and Microsoft Office. • Ability to multitask and work under pressure. • Knowledge of medical terminology and spelling is a plus. • Excellent organization and time management skills. • Must be detail oriented. • Have a desire to learn and grow within the Company.​ Applicable To All Employees of Globe Life Family of Companies: • Reliable and predictable attendance of your assigned shift. • Ability to work full time and/or part time based on the position specifications. How Globe Life Will Support You: Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at Globe Life: • Competitive compensation designed to reflect your expertise and contribution. • Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance. • Robust life insurance benefits and retirement plans, including company-matched 401k and pension plan. • Paid holidays and time off to support a healthy work-life balance. • Parental leave to help our employees welcome their new additions. • Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals. • Company-paid counseling for assistance with mental health, stress management, and work-life balance. • Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career. • Discounted Texas Rangers tickets for a proud visit to Globe Life Field. Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At Globe Life, your voice matters. Originally posted on Himalayas Insurance-Verification-Specialist, Insurance-Specialist, Verification-Specialist, Insurance-Representative, Bilingual-Insurance-Specialist, Insurance-Verification-Representative, Healthcare-Verification-Specialist