International Payroll Operations

- Lead the international payroll processing team and oversee end-to-end payroll delivery across EMEA and APAC, ensuring employees are paid accurately, on time, and in compliance with local requirements. - Own day-to-day operations with outsourced payroll and BPO partners, including payroll calendars, inputs, reconciliations, service-level performance, quality standards, issue resolution, and escalations. - Lead the payroll workstream for global expansion and new-country launches, including payroll registrations, in-country vendor setup, implementation, testing, systems integration, and go-live readiness. - Partner with People, Finance, Tax, Legal, Benefits, Equity, and Treasury teams to ensure accurate upstream inputs, funding, accounting, and downstream reporting. - Draft and maintain payroll documentation, process maps, operating procedures, and internal controls to support compliance, audit readiness, and business continuity. - Proactively identify and resolve payroll discrepancies and employee inquiries within SLAs, determine root causes, and implement controls that prevent recurrence. - Use data, automation, and AI-enabled tools to improve controls, reduce manual work, and increase the scalability and effectiveness of international payroll operations.

About the Team OpenAI Finance is responsible for ensuring the organization is set up for success in pursuit of its mission. OpenAI’s Payroll team is responsible for timely and accurate processing of payroll and ensuring compliance with all statutory regulations. About the Role At OpenAI, payroll is not a back-office function — it is mission-critical infrastructure. We are seeking a seasoned International Payroll lead to scale and continuously improve the global payroll and payroll-support ecosystem that serves one of the fastest-growing and most technically sophisticated organizations in the world. This role is based in our Dublin, Ireland office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Lead the international payroll processing team and oversee end-to-end payroll delivery across EMEA and APAC, ensuring employees are paid accurately, on time, and in compliance with local requirements. - Own day-to-day operations with outsourced payroll and BPO partners, including payroll calendars, inputs, reconciliations, service-level performance, quality standards, issue resolution, and escalations. - Lead the payroll workstream for global expansion and new-country launches, including payroll registrations, in-country vendor setup, implementation, testing, systems integration, and go-live readiness. - Partner with People, Finance, Tax, Legal, Benefits, Equity, and Treasury teams to ensure accurate upstream inputs, funding, accounting, and downstream reporting. - Draft and maintain payroll documentation, process maps, operating procedures, and internal controls to support compliance, audit readiness, and business continuity. - Proactively identify and resolve payroll discrepancies and employee inquiries within SLAs, determine root causes, and implement controls that prevent recurrence. - Use data, automation, and AI-enabled tools to improve controls, reduce manual work, and increase the scalability and effectiveness of international payroll operations. You might thrive in this role if you have: - 6+ years of progressive experience in international payroll operations, preferably in a fast-paced or high-growth environment. - Demonstrated experience leading multi-country payroll delivery across EMEA and APAC, including management of outsourced payroll or BPO providers. - Hands-on experience supporting new-country payroll implementations, vendor onboarding, testing, and systems integrations. - Hands-on experience using AI tools to enhance, automate, and strengthen payroll workflows and controls. - Strong working knowledge of international payroll regulations, tax withholding, social insurance, statutory reporting, and standard payroll practices. - Hands-on experience with Workday HCM and global payroll systems. - Ability to independently manage priorities, take ownership of outcomes, and deliver high-quality work under tight deadlines. - Strong analytical and problem-solving skills with excellent attention to detail. - Clear and concise communication skills, with the ability to partner effectively with internal and external stakeholders. - Bachelor’s degree in Finance, Accounting, HR, or a related field, or equivalent practical experience. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.  We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help peo