Principal Partner Account Manager

We are looking for an experienced Senior Partner Account Manager to lead and build out our global partner ecosystem. In this role, you’ll drive the strategy and execution for managing high-value, strategic partners across different regions. You will lead the development of joint business plans, work with senior partner stakeholders to align on mutual growth objectives, and ensure partners have the resources and support needed to drive partner-sourced revenue. As a Principal Partner Account Manager, you will be responsible for developing, managing, and optimizing key partner relationships globally, including driving the full sales lifecycle from opportunity registration to deal closure. You will influence partners’ go-to-market strategies, manage and optimize partner incentive programs, and collaborate closely with internal teams to achieve revenue and strategic goals.

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Principal Partner Account Manager About the Department Partner Account Managers, Account Executives, Business Development Representatives, Solution Engineers, Customer Success, and Sales Operations – all working together help our customers adopt Cloudflare and create great internet-enabled experiences. The sales team at Cloudflare helps customers solve real, technical problems while creating the revenue streams that help the company provide free service to millions in our community. What you'll do We are looking for an experienced Senior Partner Account Manager to lead and build out our global partner ecosystem. In this role, you’ll drive the strategy and execution for managing high-value, strategic partners across different regions. You will lead the development of joint business plans, work with senior partner stakeholders to align on mutual growth objectives, and ensure partners have the resources and support needed to drive partner-sourced revenue. As a Principal Partner Account Manager, you will be responsible for developing, managing, and optimizing key partner relationships globally, including driving the full sales lifecycle from opportunity registration to deal closure. You will influence partners’ go-to-market strategies, manage and optimize partner incentive programs, and collaborate closely with internal teams to achieve revenue and strategic goals. Additional responsibilities will include: • Leading partner business planning and execution for strategic global accounts. • Collaborating with sales teams on joint partner territory planning and alignment to maximize partner-sourced revenue. • Driving partner sales enablement, including advanced training and certifications for both sales and technical teams. • Coordinating demand generation and GTM activities in collaboration with partners and internal teams. • Developing and influencing partner strategies to ensure alignment with Cloudflare’s business objectives and revenue goals. • Sharing analytics, metrics, and insights with executive and technical champions both internally and within partner organizations. • Managing partner programs, including MDF, SPIFF, and other incentive programs, to drive growth and success. Examples of desirable skills, knowledge, and experience • 12+ years (P5) of experience in partner management, SaaS, Cloud Infrastructure, or Security sales and channel management. • Proven track record of developing and executing strategies that drive partner-sourced revenue and business growth. • Experience working with senior-level executives within partner organizations to align on business objectives and drive results. • Strong understanding of cloud infrastructure, SaaS, and security solutions. • Expertise in partner programs, including tiered partner structures and managing partner incentives like MDF and SPIFF. • Ability to manage complex, global partner relationships and influence partner strategies. • Strong communication and presentation skills, capable of engaging with senior executives and internal stakeholders. • Experience in leading cross-functional teams, mentoring junior team members, and driving collaborative initiatives across multiple departments. • Ability to travel up to 30-50% depending on business needs. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflar