Receptionist

• Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department. • Answer questions about the company and provide callers with the company’s address, directions, and other relevant information. • Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel. • Organize and maintain the filing system, keeping documents and records systematic and easily retrievable. • Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes. • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary. • Perform other clerical duties as needed, such as filing, photocopying, and collating. • Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties. • Perform other duties related to the job as assigned by the Administration Manager.

• Bachelor’s degree in Business Administration or a related field. • 1-3 years of relevant experience in a receptionist, front-desk, or administrative role. • Excellent verbal and written communication skills in Arabic and English. • Proficiency in Microsoft Office applications. • Strong organizational, coordination, and follow-up skills. • Professional appearance and strong customer-service orientation. • Ability to handle multiple tasks and prioritize effectively. • Strong interpersonal skills and the ability to communicate effectively with visitors and employees. • Ability to maintain confidentiality and discretion when handling company information. • Attention to detail and accuracy in handling correspondence and documentation. • Good time-management and problem-solving skills. • Ability to work effectively under pressure.

We are looking to hire a proactive and well-organized Receptionist to join ProgressSoft and provide effective front-desk and administrative support. The ideal candidate will be responsible for creating a welcoming and professional experience for visitors and callers, coordinating day-to-day administrative activities, and supporting the team with general administrative tasks. Responsibilities • Answer incoming telephone calls, determine the purpose of callers, and forward calls to the appropriate personnel or department. • Answer questions about the company and provide callers with the company’s address, directions, and other relevant information. • Welcome company visitors, determine the nature of their business, and announce visitors to the appropriate personnel. • Organize and maintain the filing system, keeping documents and records systematic and easily retrievable. • Maintain fax machines, assist users, send faxes, and retrieve and route incoming faxes. • Create and print fax cover sheets, memos, correspondence, reports, and other documents when necessary. • Perform other clerical duties as needed, such as filing, photocopying, and collating. • Type external correspondence using information provided by management staff, print the correspondence, assign issuance numbers, and send it to the concerned parties. • Perform other duties related to the job as assigned by the Administration Manager. Requirements • Bachelor’s degree in Business Administration or a related field. • 1-3 years of relevant experience in a receptionist, front-desk, or administrative role. • Excellent verbal and written communication skills in Arabic and English. • Proficiency in Microsoft Office applications. • Strong organizational, coordination, and follow-up skills. • Professional appearance and strong customer-service orientation. • Ability to handle multiple tasks and prioritize effectively. • Strong interpersonal skills and the ability to communicate effectively with visitors and employees. • Ability to maintain confidentiality and discretion when handling company information. • Attention to detail and accuracy in handling correspondence and documentation. • Good time-management and problem-solving skills. • Ability to work effectively under pressure.