Responsibilities
• Lead a holistic, human-centered approach to design.
• Guide and oversee the UX strategy alongside cross-functional partners, collaborating to take products from concept to launch and define the long-term strategy for your product area.
• Design and facilitate co-creation design workshops with Product Management, Engineering, and Design to define opportunities within our products to solve valuable customer problems.
• Craft user-centered artifacts and end-to-end journeys to align teams contributing to Workforce Identity Management around the broader user experience.
• Collaborate with other Okta designers to ensure consistency across interface experiences across different user scenarios.
• Inspire teams to think bigger and act smaller, instilling an iterative process and fail-forward mentality to design simple and delightful user interfaces for new and existing Okta products.
• Advocate, mentor, and educate on the benefits of design thinking to product teams and new designers alike; partnering with UX team members to uphold our principles and standards.
• Mentor junior designers and contribute toward team-level and design practice and process improvements.
• Work with Design Leadership to define and drive the frameworks, contracts, and standards for others to be able to then build on top of and add value to, ensuring the quality of UX delivery.
• Find creative ways to continuously learn from customers and users; collaborating with user researchers to research and synthesize user needs to help conceive, define, test, and evolve solutions for our users across a range of mediums and experiences; Advocate for users and deliver user and customer outcomes in a dynamic work environment.
• Help product designers create success metrics to illustrate a clear understanding of how their designs impact customers.
• Present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership; working to distill complex technical problems into clear, conceptual models and simple, elegant solutions.
• Keep abreast of competitor products and industry trends, including the practical application of AI in the design process; Perform competitive and comparative analysis to understand existing patterns.
Job description
Secure Every Identity, from AI to Human
Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.
This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.
The Overview
At Okta, we're building a world where anyone can safely use any technology, and we're specifically focused on protecting the future of work. We bring simple and secure access to people and organizations everywhere, promising to not only protect the identities of our customers' workforce and users but to ask, “what more can we make possible?”
As a Staff Product Designer for Okta, you’ll work with a globally distributed design team to apply your craft and expertise on a range of products and services. Our culture provides the opportunity to explore the technologies we’re researching and investing in. Some of your work will be functional, practical user experience design, where you will help our design team drive cohesive user experience across Okta’s portfolio of products. Other work will be speculative, generative explorations that you carry out in collaboration and partnership across the organization to flesh out, frame, and help prioritize solutions in an ever-evolving and complex, often ambiguous, problem space.
The Finer Print
You will lead user experience strategy and execution for our Okta Research & Development (ORD) business unit. Specifically, ORD will solve every identity use case at work – for all types of people (employees, business partners, contractors, frontline workers), for all types of resources (SaaS, servers, privileged resources, machines, etc.), for the largest and most secure businesses in the world. As a designer, your focus will be on helping us build a secure, trusted, and unified platform with deep integrations.
In this role, you have the opportunity to:
• Lead a holistic, human-centered approach to design.
• Guide and oversee the UX strategy alongside cross-functional partners, collaborating to take products from concept to launch and define the long-term strategy for your product area.
• Design and facilitate co-creation design workshops with Product Management, Engineering, and Design to define opportunities within our products to solve valuable customer problems.
• Craft user-centered artifacts and end-to-end journeys to align teams contributing to Workforce Identity Management around the broader user experience.
• Collaborate with other Okta designers to ensure consistency across interface experiences across different user scenarios.
• Inspire teams to think bigger and act smaller, instilling an iterative process and fail-forward mentality to design simple and delightful user interfaces for new and existing Okta products.
• Advocate, mentor, and educate on the benefits of design thinking to product teams and new designers alike; partnering with UX team members to uphold our principles and standards.
• Mentor junior designers and contribute toward team-level and design practice and process improvements.
• Work with Design Leadership to define and drive the frameworks, contracts, and standards for others to be able to then build on top of and add value to, ensuring the quality of UX delivery.
• Find creative ways to continuously learn from customers and users; collaborating with user researchers to research and synthesize user needs to help conceive, define, test, and evolve solutions for our users across a range of mediums and experiences; Advocate for users and deliver user and customer outcomes in a dynamic work environment.
• Help product designers create success metrics to illustrate a clear understanding of how their designs impact customers.
• Present work, concepts, and new ideas to cross-functional team members, adjacent teams, and senior leadership; working to distill complex technical problems into clear, conceptual models and simple, elegant solutions.
• Keep abreast of competitor products and industry trends, including the practical application of AI in the design process; Perform competitive and comparative analysis to understand existing patterns.
Who We Are Looking For
• You have experience leading cross-discipline teams and exemplify leadership.
• You are passionate about solving complex problems, crafting and sharing product and design UX principles to help teams deliver cohesive user experiences.
• You are great at collaborating, sharing work early and often, and seeking constructive feedback from peers and stakeholders.
• You are a pragmatist who actively uses AI tools to improve and accelerate your day-to-day design workflow.
• Demonstrated, hands-on experience using AI-powered design tools (e.g., for ideation, asset generation, or prototyping) in your daily design activities.
• You have the heart of a teacher and can help mentor and train people. You build and share empathy with people to deeply understand them and their needs.
• You are a thought leader, undertaking explorations into new technologies and territories while also delivering practical designs.
• You see design as a partner in shaping strategic and operational product and UX outcomes; comfortable owning all stages of design for multiple teams within a given product area.
• You bring a systems-thinking lens to the conversation.
• You are passionate about supporting teams with a wide variety of experience, backgrounds, and interests.
• Your portfolio will show that you've worked on complex and/or technical projects across all aspects of the design process (conceptual design, interaction design, information architecture, and visual design).
• You are adept at working in a diverse, globally distributed team and have experie
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